We have strived to make our site easy to navigate and accessible to as many people as possible. The site is best displayed in a modern browser, such as the latest versions of Google Chrome, Microsoft Edge, Internet Explorer, Firefox and Safari. Older browsers display the same content, but without the website getting the "right" look or design.
This site follows the guidelines and standards set by the W3C (World Wide Web Consortium). HTML5 is used to structure the content and CSS is used to manage appearance. We use JavaScript for various functions to make shopping easier. Unfortunately, not all browsers fully adhere to the standard so the site may look different in some older browsers. The site is best displayed in a modern browser that supports CSS and JavaScript.
The site is built with "responsive design" and works well regardless of device.
This online store is created by Wikinggruppen. Wikinggruppen is a complete web agency located in Hudiksvall and one of Sweden's major suppliers of e-commerce systems. You are welcome to contact Wikinggruppen if you have any questions or comments regarding this site. Contact information for Wikinggruppen can be found at www.wikinggruppen.se.
The GDPR Data Protection Regulation came into force on May 25, 2018, and replaced the Personal Data Act, which previously regulated how companies may collect and use personal data. Below you can read, among other things, which of your personal data we handle, how we protect them and what rights you have. You will also find instructions on how to correct a task, order registry extras, etc.
Personal data is any information that can be directly or indirectly linked to a specific person.
Examples of personal information are names, contact details, visitor and order history.
Knackebrodonline uses your personal information to give you the best possible customer experience when purchasing products on our website.
Your personal information is mainly used by us for the following purposes:
To be able to deliver goods and services in accordance with established agreements.
• To provide a personalized customer experience.
• To provide customized information, benefits and offers.
• To manage and quality assure customer service issues.
• To provide information about and market our products and services to third parties
• To be able to conduct and manage participation in competitions and events.
• To develop the input systems.
• To prevent and forestall abuse of our services and to investigate possible crimes.
• To fulfil legal obligations stipulated by various laws.
We will only store your personal data for as long as necessary.
You should feel confident in how we process your personal data.
Therefore, it is important for us that you understand how we collect, process and shares your data.
The information we collect about you is mainly provided by you in the following contexts:
• When ordering and completing a purchase.
• When choosing to sign up for our Newsletter.
• When you set your personal preferences to get the most customized customer experience possible.
• When contacting us through our Customer Service or other contact areas.
We may in some cases disclose your personal information to companies we work with to provide and develop our products and services.
We will not sell your personal information to anyone else.
We have taken the technical and organizational security measures required to ensure that your personal data is not tampered with or lost, or that unauthorized persons have access to it, in accordance with applicable legislation regarding the protection of your personal data.
• Access to your information
o You have the right to request access to the personal data we hold about you, free of charge, and to obtain a copy in an available form.
Right to rectification
o If personal data is incorrect or incomplete, you have the right to request that it be corrected.
• Withdraw consent
o If we treat your personal data with consent as a legal basis for the processing, you have the right to withdraw the consent at any time with future effect.
• The right to object
o If you feel that we are processing your personal information and you have not consented to it, you may have the right to object.
You also have the right to object to direct marketing at any time.
This is most easily done by unsubscribing from mailings by clicking on the unsubscribe link in the mailings you receive or contact us.
• Delete personal data
o You have the right to request, and in some circumstances, have your personal data deleted. An exception is if we have a legal basis for preserving the data.
We use so-called "cookies" to get good functionality in our internet shop.
We do not collect any personal information about you as a visitor.
Instead, cookies are used to keep track of your shopping cart and to remember the choices and settings you have made in the store.
You can make settings in your browser which allows you to block cookies in whole or in part.
If cookies are disabled, the site will not work properly and you will not be able to shop.
How to enable cookies if you haven't already.
Go to "settings" or "security settings" in your browser, it looks different in different systems.
Find cookies and allow the site to save and read cookie data.
If you would like to contact us regarding any of the above, please do so by emailing GDPR@knackebrodonline.com.
Please note! The request needs to come from the email address you used when you placed your order or signed up for our newsletter. You also need to enter a phone number where we can reach you to confirm your identity.
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